Privacy Policy
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Thank you for choosing Say Hippo - Text to Speech Conversion. This privacy notice
explains how We collect, use, process, disclose, retain, and protect your
personal information.
1. Definitions
In this privacy policy references to
“One Post”, “Say Hippo,” “Spark Disk,” “we”, "us",
or "our" are to Say Hippo whose registered address is at P.O. Box
335, Bruce, WI 54819, United States;
“Services” are to www.socialpostplanner.com and any current
or future associated subdomains, such as ‘socialpostplanner.com/social’, and
any services made available through the use of those web pages.
“Personal Information” are to information relating to an
identified or identifiable individual. We obtain Personal Information relating
to you from various sources described below.
2. Application of This Policy
This privacy policy is in relation to
How we handle information received or collected about you as
an individual through the use of our Services,
How we communicate with you as an individual, and
Your rights as an individual in respect to information
handling and our communication with you.
3. Collection and Use of Your Personal Information
a. Any information about you as an individual which we
collect from our Services will be used in accordance with the General Data
Protection Regulation and other applicable laws.
b. Personal Information Provided by You
i. Registration
You may be required to become a registered user if you
choose to have access to certain restricted sections of our Services or request
to receive marketing materials. For this you may need to submit the following
types of Personal Information to “Say Hippo” or “Spark Disk” : your name, email
address, phone number, full user name, password, city, and time zone.
ii. Contact Form
If you complete our contact form, the following personal
information may be collected: your name, email address, telephone number, and
company name, website address, as well as any other personal data you may
include in your form. This information will be used to communicate with you and
/ or your company to discuss your query. Your data will be stored until such
contact has been made and we may continue to store your data in order to
provide after-sales service or continue business with you.
iii. Making a Purchase
When you make payments through our Services, you will need
to provide Personal Information such as your credit card number and billing
address.
iv. Customer Service
We may collect information through your communications with
our customer service team or other communications that you may send us and
their contents.
v. Social Media
In order for you to post to your social media platforms, we
may ask you to provide your username, account ids, social handle, timezones,
and email address.
vi. Other
We may also collect your contact details when you provide
them in the context of our customer, vendor, and partner relationships.
c. Personal Information Collected from Connected Social
Media Accounts
If you connect your social media accounts to your “Say Hippo”
or “Spark Disk” account, we may collect certain information stored in your
social media accounts such as:
i. Facebook
“Say Hippo” or “Spark
Disk” may allow you to connect a Facebook profile, page, or group to your, “Say
Hippo” or “Spark Disk” account, in which case we will access certain
information from Facebook regarding your account. In particular, we may collect
profile image, display name, username/page ID or profile ID, access tokens,
sent posts. This includes the content of your post and engagement data (such as
click rates, likes, re-shares, impressions, as well as general engagement
counts), to the extent permitted by applicable law. This data will only be used
by “Say Hippo” or “Spark Disk” to provide you with the Service you expect and
will not be shared with any third parties.
ii. Twitter
“Say Hippo” or “Spark Disk” may allow you to connect a
Twitter profile to your “Say Hippo” or “Spark Disk” account, in which case we
will access certain information from Twitter regarding your account. In
particular, we may collect profile image, display name, username / profile ID,
access tokens, and sent posts. This includes the content of your post and
engagement data (such as click rates, likes, retweets, re-shares, impressions,
as well as general engagement counts), to the extent permitted by applicable
law. This data will only be used by “Say Hippo” or “Spark Disk” to provide you
with the Service you expect and will not be shared with any third parties.
iii. Instagram
“Say Hippo” or “Spark Disk” may allow you to connect an
Instagram profile to your “Say Hippo” or “Spark Disk” account, in which case we
will access certain information from Instagram regarding your account. In
particular, we may collect profile image, display name, username / profile ID,
access tokens, and sent posts. This includes the content of your post and
engagement data (such as click rates, likes, re-shares, impressions, as well as
general engagement counts), to the extent permitted by applicable law. This data
will only be used by “Say Hippo” or “Spark Disk” to provide you with the
Service you expect and will not be shared with any third parties.
iv. Pinterest
“Say Hippo” or “Spark Disk” may allow you to connect a
Pinterest page or profile to your “Say Hippo” or “Spark Disk” account, in which
case we will access certain information from Pinterest regarding your account.
In particular, we may collect profile image, display name, username / profile
ID, access tokens, sent posts, and profile boards. This includes the content of
your post and engagement data (such as click rates, likes, re-shares, re-pins,
impressions, as well as general engagement counts), to the extent permitted by
applicable law. This data will only be used by “Say Hippo” or “Spark Disk” to
provide you with the Service you expect and will not be shared with any third
parties.
v. LinkedIn
“Say Hippo” or “Spark Disk” may allow you to connect a
LinkedIn profile to your “Say Hippo” or “Spark Disk” account, in which case we
will access certain information from LinkedIn regarding your account. In
particular, we may collect profile image, display name, username / profile ID,
access tokens, and sent posts. This includes the content of your post and
engagement data (such as click rates, likes, re-shares, impressions, as well as
general engagement counts), to the extent permitted by applicable law. This
data will only be used by “Say Hippo” or “Spark Disk” to provide you with the
Service you expect and will not be shared with any third parties.
vi. Google+
“Say Hippo” or “Spark Disk” may allow you to connect a
Google+ page or profile to your “Say Hippo” or “Spark Disk” account, in which
case we will access certain information from Google regarding your account. In
particular, we may collect profile image, display name, username / profile ID,
access tokens, and sent posts. This includes the content of your post and
engagement data (such as click rates, likes, re-shares, impressions, as well as
general engagement counts), to the extent permitted by applicable law. This
data will only be used by “Say Hippo” or “Spark Disk” to provide you with the
Service you expect and will not be shared with any third parties.
d. Your IP Address, a string of numbers unique to your
computer, is recorded by our web server when you request any page or component
of our Services. This information is used to monitor your usage of our
Services.
e. In the event of any business restructuring or
reorganization we may transfer your personal information to a third party as
part of a sale of some or all of our business and assets, in which case we will
take steps to ensure that your privacy rights continue to be protected.
You have the right to request a copy of the information that
we hold about you. If you would like a copy of your personal information,
please email us.
4. Your IP Address and Cookies
a. We will not use your IP address to identify you and your
personal information.
b. Cookies are used by our Service to allow us to recognize
your preferred settings e.g. to store your ID and password for future sessions.
This saves you from re-entering information on return visits to our Service.
For further explanation of cookies, see the All About
Cookies website at - https://www.allaboutcookies.org.
You can set your browser not to accept cookies, information
regarding this may be found in your browser’s ‘help’ facility and the above
website will give guidance on this. However, in a few cases, some of our
website features may not function as a result.
If you have any questions regarding the use of cookies
please contact us.
5. Other Websites
This privacy policy only covers our Service. Any other
websites which may be linked to by our Service may be subject to their own
privacy policy, which may differ from ours and we are not responsible for the
content provided on any third-party web sites.
6. How We May Use Your Personal Information
We may use the Personal Information we obtain about you to:
create and manage your account, provide our Services,
process payments, and respond to your inquiries;
manage account authentication such as two-factor
authentication
communicate with you to verify your account and for
informational and operational purposes, such as account management, customer
service, or system maintenance, including by periodically emailing you
service-related announcements;
tailor our Services (e.g., we may use cookies and similar
technologies to remember your preferences);
publish your content, comments or messages on social media
platforms;
provide tailored advertising, for “Say Hippo” or “Spark
Disk” or other services, via Google AdWords;
combine your Personal Information for analytical purposes;
provide customer support;
operate, evaluate and improve our business (including by
developing new products and services; managing our communications; determining
the effectiveness of our advertising; analyzing how our Services is being
accessed and used; tracking performance of our Services; debugging our
Services; facilitating the use of our Services);
send you marketing communications about products, services,
offers, programs and promotions of “Say Hippo” or “Spark Disk”, and affiliated
companies;
ensure the security of our Services;
manage our customer, service provider, and partner
relationships;
enforce our agreements related to our Services and our other
legal rights; and
comply with applicable legal requirements, industry
standards, and our policies.
7. When We Might Share Your Personal Information
Except as provided in this privacy notice, “Say Hippo” or
“Spark Disk” does not share any personal information gathered via our Services
with third parties. We may however share Personal Data under the following
circumstances:
with your consent or at your direction, such as when you
connect a Social Network to our Services or authorize a Third-Party App to
access your account
with service providers (including payment processors) we
engage to perform functions or provide services to us, where those service
providers are subject to obligations that are consistent with this privacy
notice and to appropriate confidentiality and security measures
with “Say Hippo” or “Spark Disk” authorized resellers if you
purchase the Services from an authorized “One Post”, “Say Hippo” or “Spark
Disk” reseller who you authorize to access and process your personal
information in order to support your use of the Services
where we believe that it is reasonably necessary to comply
with a law, regulation or if we are otherwise legally required to do so, such
as in response to court orders or legal process, or to establish, protect, or
exercise our legal rights or to defend against legal claims or demands
if we believe it is necessary in order to investigate,
prevent, or take action against illegal activities, fraud, situations involving
potential threats to our rights or property (or to the rights or property of
those who use our Services), or to protect the personal safety of any person
if we believe it is necessary to investigate, prevent, or
take action regarding situations that involve the security of our Services,
abuse of the services infrastructure, or the Internet in general (such as
voluminous spamming, denial of service attacks, or attempts to compromise the
security of the Services)
to a parent company, subsidiaries, joint venture, or other
companies under common control with “Say Hippo” or “Spark Disk.”
if we are acquired by or merged with another entity (in
which case we will require such entity to assume our obligations under this
privacy notice), if we are involved in a bankruptcy, or if the ownership or
control of all or part of our Services or their assets changes
8. How We Store Your Personal Information
“Say Hippo” or “Spark Disk” is based in the United States of
America. Personal Information that we collect may be transferred to, and stored
at, any of our affiliates, partners, or service providers which may be inside
or outside the European Economic Area (“EEA”) and Switzerland, including the
United States. By submitting your personal data, you agree to such transfers.
Your Personal Information may be transferred to countries that do not have the
same data protection laws as the country in which you initially provided the
information. When we transfer or disclose your Personal Information to other
countries, we will protect that information as described in this Privacy Policy.
We employ administrative and electronic measures designed to
appropriately protect your Personal Information against accidental or unlawful
destruction, accidental loss, unauthorized alteration, unauthorized disclosure
or access, misuse, and any other unlawful form of processing of the Personal
Information in our possession. Please be aware that no security measures are
perfect or impenetrable. We cannot guarantee that information about you will
not be accessed, viewed, disclosed, altered, or destroyed by breach of any of
our administrative, physical, and electronic safeguards, subject to
requirements under applicable law to ensure or warrant information security.
We retain your Personal Information for as long as necessary
to provide the Services you have requested, or for other essential purposes
such as complying with our legal obligations, resolving disputes, or enforcing
our Terms.
Please note that certain personal information may need to be
retained by “Say Hippo” or “Spark Disk”
for a period of time following the cancellation of your account where
this is necessary for our legitimate business purposes or required or
authorized by applicable law. Our specific retention periods for personal
information are documented in our internal retention policies and any
applicable retention schedules that we maintain as required by applicable law.
After it is no longer necessary for us to retain your
personal information, we will dispose of it in a secure manner, according to
our data retention and deletion policies.
9. Your Rights
If you decide at any time that you no longer wish to receive
such marketing communications from us, please follow the unsubscribe
instructions provided in any of the communications. You may also opt-out from
receiving commercial email from us by sending your request to us by email at
contact@sparkdisk.com. Please be aware that, even after you opt-out from receiving
commercial messages from us, you will continue to receive administrative
messages from us regarding the Service.
In certain jurisdictions you have the right to request
access and receive information about the Personal Information we maintain about
you, to update and correct inaccuracies in your Personal Information, to
restrict or object to the processing of your Personal Information, to have the
information blocked, anonymized or deleted, as appropriate, or to exercise your
right to data portability to transfer your Personal Information to another
company. Those rights may be limited in some circumstances by local law
requirements. In addition to the above-mentioned rights, you also have the
right to lodge a complaint with a competent supervisory authority subject to
applicable law.
Where required by law, we obtain your consent for the
processing of certain Personal Information collected by cookies or similar
technologies or used to send you direct marketing communications, or when we
carry out other processing activities for which consent may be required. If we
rely on consent for the processing of your Personal Information, you have the
right to withdraw it at any time and free of charge. When you do so, this will
not affect the lawfulness of the processing before your consent withdrawal.
To update your preferences, ask us to remove your
information from our mailing lists, delete your account or submit a request to
exercise your rights under applicable law, please contact us as specified in
the “Contacting Us” section below.
10. Changes To This Privacy Policy
This Privacy Policy may be updated from time to time for any
reason; each version will apply to information collected while it was in place.
We will notify you of any modifications to our Privacy Policy by posting the
new Privacy Policy on our Site and indicating the date of the latest revision.
You are advised to consult this Privacy Policy regularly for any changes.
In the event that the modifications materially alter your
rights or obligations hereunder, we will make reasonable efforts to notify you
of the change. For example, we may send a message to your email address or
generate a pop-up or similar notification when you access the Service for the
first time after such material changes are made. Your continued use of the Service
after the revised Privacy Policy has become effective indicates that you have
read, understood, and agreed to the current version of this Privacy Policy.
11. Contacting Us
“Say Hippo” and/or “Spark Disk” is based in the United
States of America.
Please contact us either via email (contact@sparkdisk.com)
or by post at:
Say Hippo
C/O Spark Disk
P.O. Box 335
Bruce, WI 54819